Last updated: 30 July 2026

This Privacy & Cookie Policy explains how Nailora (“we”, “us”, “our”) collects, uses, and protects your personal information when you visit our Shopify store, purchase our products, or interact with our services. We are committed to complying with UK GDPR and all applicable data protection laws.

1. Who We Are

Business Name: Nailora  (a trading name of Dawn Turner) Website Platform: Shopify Email: nailoraltd@gmail.com

This policy applies to all visitors, customers, and users of our website.

2. Information We Collect

We collect personal information to process orders, deliver products, and improve your experience.

Information you provide

• Name

• Email address

• Billing address

• Shipping address

• Payment details (processed securely by Shopify Payments, Stripe, or PayPal)

• Messages sent through contact forms or email

Information collected automatically

Shopify automatically collects:

• IP address

• Browser type

• Device information

• Pages viewed

• Cookies and tracking data

This helps us operate our store, prevent fraud, and improve performance.

3. How We Use Your Information

We use your personal data to:

• Process and deliver physical and digital orders

• Send order confirmations and digital downloads

• Provide customer support

• Manage returns, refunds, and shipping

• Improve website functionality and user experience

• Comply with legal and tax obligations

• Send marketing emails (only if you opt in)

4. Legal Basis for Processing

Under UK GDPR, we process your data based on:

• Contract – to fulfil your order

• Consent – for marketing emails and non‑essential cookies

• Legal obligation – for tax and accounting compliance

• Legitimate interest – to improve our store and prevent fraud

5. How Shopify Handles Your Data

Our store is hosted on Shopify, which provides the e‑commerce platform that allows us to sell our products.

Shopify stores your data securely and may transfer it outside the UK using approved safeguards.

6. Sharing Your Information

We only share your data with trusted third parties when necessary:

• Shopify

• Payment processors

• Shipping carriers

• Email marketing platforms (if you subscribe)

• Analytics providers (if enabled)

We never sell your personal information.

 

- Digital download delivery (Pendora) — to fulfil digital product orders and deliver downloadable files to customers

7. Cookies & Tracking Technologies

Cookies are small text files stored on your device when you visit our website. They help the site function properly, remember your preferences, and improve your experience.

Types of cookies we use

Essential Cookies

Required for:

• checkout

• cart functionality

• secure login

• page navigation

These cannot be disabled.

Analytics Cookies

Used to understand:

• store performance

• visitor behaviour

• page traffic

These may be provided by Shopify or third‑party analytics tools.

Marketing Cookies

Used only if you enable marketing features such as:

• personalised ads

• retargeting

• social media integrations

If marketing cookies are used, you will see a cookie banner requesting consent.

8. Third‑Party Cookies

Our store may use cookies from:

• Shopify

• Google Analytics (if enabled)

• Meta/Facebook Pixel (if enabled)

• Email marketing platforms

These third parties have their own privacy and cookie policies.

9. Managing Cookies

You can control cookies through your browser settings:

• block cookies

• delete cookies

• disable tracking

Disabling essential cookies may affect how our website functions.

If non‑essential cookies are used, you will see a cookie banner allowing you to accept or reject them.

10. Your Rights Under UK GDPR

You have the right to:

• access your personal data

• request corrections

• request deletion

• object to certain processing

• withdraw consent

• request a copy of your data

To exercise any of these rights, email nailoraltd@gmail.com.

11. Data Retention

We retain your data only as long as necessary:

• Order information: up to 6 years (legal requirement)

• Marketing data: until you unsubscribe

• Analytics data: according to provider policies

12. Children’s Privacy

Our website is not intended for children under 16. We do not knowingly collect data from minors.

13. Changes to This Policy

We may update this Privacy & Cookie Policy from time to time. Changes will be posted on this page with an updated revision date.

14. Contact Us

For questions about this Privacy & Cookie Policy, contact:

Nailora  Email: nailoraltd@gmail.com